Support
A quick answer, or a real reply from the person who built it.
Get in touch
A quick question or a rough edge
Most riders just tell Peter on the Audax Ireland WhatsApp group.
An account problem, or anything that needs a reply
Email [email protected]. Usually answered within 24 to 48 hours.
Something wrong or missing you want tracked in public
Quick help
Can I add rides without importing from Strava?
Yes. Strava is used to sign in, but activity import is optional. You can add and edit rides by hand from your rides page at any time.
How do I import rides from Strava?
Open Strava Import, search your activities, and review the suggested calendar or permanent matches. Nothing is added to your ride history until you choose to import it.
What happens when a calendar event changes?
If you added the event as a planned ride, cancellations, postponements, and new dates appear in your notifications and on the ride card. A confirmed new date is applied to the linked ride automatically.
What should I include when reporting a problem?
What you were doing, what you expected to happen, and what happened instead. A screenshot and the ride or event name help most.
More in Tracker help, step by step.
Your account and data
Remove the Strava connection
Revoke Audax.ie from your Strava apps. That signs you out but keeps your Audax.ie data.
Download or delete your data
Both are in Settings, once you sign in. Deleting your account removes your rides, visits and photos for good.
How your data is kept
Connections use HTTPS, Strava tokens are encrypted, and only the activities you import become rides. Read the privacy policy.