Support
A quick answer, or a real reply. Start with the common questions below; if something is still getting between you and the road, Peter will help you untangle it.
Human-scale support
The person who built it reads the inbox.
Usually 24–48 hours
For account questions and direct support.
Feedback shapes the roadmap
Confusing details and rough edges are worth reporting.
Need a reply?
Email me about account problems or anything that needs a direct response.
[email protected] · Usually within 24 to 48 hours
Want to send feedback?
Sign in to suggest an improvement or report a problem in the app.
Quick help
Answers to the questions riders most often need while using the tracker.
Account & privacy
Your account, Strava connection, and personal data remain under your control.
Account controls
Revoke the Strava connection from Strava, or permanently remove your Audax Tracker account and its data from Settings.
Privacy & security
Connections use HTTPS, and sensitive Strava tokens are encrypted with AES-256-GCM. We only retain activities you choose to import as rides.
Read the Privacy PolicyRevoking Strava access signs you out but does not delete your Audax Tracker data. Use account deletion in Settings if you want that data removed.
An independent community project
Audax Tracker is a personal, non-commercial project for the Irish Audax community. It is not officially affiliated with Audax Ireland. For official events and organisational information, visit Audax Ireland.