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Tracker help

Claiming awards

Claiming awards

The tracker checks your completed rides against each award automatically. When you meet the requirements, awards that need an external submission appear on the Claims page. Awards without a form, including Super Randonneur and the Brevet distance awards, are recorded automatically and appear in Achievements.

Looking for an older award? Automatic detection focuses on your current progress. Use Find Past Awards on the Achievements page to check earlier seasons.

When there are no claims yet

Claims appear as your completed rides meet the requirements of awards that need a submission. An empty Claims page is normal for a new account. Awards recorded automatically, such as Super Randonneur, appear in Achievements instead.

When there are no claims yet

No claims yet: add rides and check Progress; automatically recorded awards belong in Achievements.

Ready and pending claims

Awards that are ready to claim appear first. Below those, Pending submission shows forms you still need to send and confirm.

Claims page showing awards ready to claim and claims in progress

Awards ready to claim appear before forms already in progress.

  • Generate claim form opens the claim form tools for an award that needs a document. Download the completed form, then send it to the relevant organising body yourself.
  • International Super Randonneur also starts with Generate claim form. Its window offers Download Ride Details and Open ISR Application Form. The tracker does not submit the external form for you.

Generate a claim form

For awards that generate a document in the tracker, Generate with Personal Details lets you enter the information needed to pre-fill the document. Download with Ride Data Only leaves your personal details for you to add later. Personal information entered here is used to create the file and is not stored.

Expand Qualifying rides to review what will appear on the form. The tracker also warns you when an ACP claim includes rides without homologation numbers.

Claim form generation choices

Choose whether to add personal details or download a form with ride data only.

Expanded list of rides used in an award claim form

Expand Qualifying rides to review the rides that will be included in the form.

Choose which rides count

If another ride can fill the same award slot, the form shows Swap Rides. Open it, select a qualifying ride, and choose a replacement from the available alternatives. Select Done to return to the claim form. The generated document uses your chosen rides.

Swapping can keep a particular ride available for a future claim that cannot reuse it, or let you use a ride with more complete details. The option only appears when a valid alternative exists.

Swap Rides view showing alternatives for a qualifying ride

Expand a qualifying ride to see the valid replacements for that award slot.

Pending submission

Downloading a form creates an open claim and reserves its qualifying rides. For an International Super Randonneur claim, choose Use these rides for my claim, review the ride-lock warning, then select Start claim. You can open the external form from the initial window; opening it is separate from reserving your rides. You still need to send or complete the claim with the relevant organising body. The claim card then offers Download again, I’ve sent the form, and Cancel claim.

Generated claim form card with download, sent, and cancel actions

A generated form stays visible until you confirm that you sent it.

Download again reopens the form tools so you can download a fresh document. Cancel claim releases any reserved rides and returns the award to Ready to claim.

Brevet Hiberniae medals

Completing a province in Brevet Hiberniae makes its province medal available on this same Claims page. Complete all four provinces for the overall award. Select Generate claim form, enter your details and download the report. Send it to the organiser, then select I’ve sent the form. Download again retrieves another report while submission is pending. Claimed visits are protected from cancellation.

Submitted claims

After sending a form to the relevant organising body, select I’ve sent the form. Its receipt remains visible under Submitted claims, while the full award record appears in Achievements. Awards that do not need a form are recorded in Achievements automatically.

Continue to Achievements & Sharing to explore your award history, find earlier awards, and create artwork to share.

For most ride-based awards, a submitted claim reserves its qualifying rides from future instances of that award. The rides can still count towards different awards, but key fields such as date, distance, and ride type cannot be changed, and the ride cannot be deleted. Cumulative Brevet 2000 and Brevet 5000 records, and automatically recorded Flèches, do not apply these ride locks. Brevet still awards only the highest distance tier for a season.

Some awards can be ready at the same time but cannot use the same rides. Claiming one can therefore change whether another remains ready. When RRTY and RRTY 100 are both complete, Claims presents RRTY first; RRTY 100 appears afterwards only if a separate set of rides still covers all twelve months. RRTY, ISR and the ACP awards can be earned again with a different qualifying set; Super Randonneur is once a season, 4 Provinces once a calendar year.